Unable to create a PDF of my report

  • proservices
    Asked on July 15, 2015 at 11:12 AM

    When I click the button to create the PDF The report is not created.  Depending on the Broswer I am using, I either get HTML error messages stating that I don't have permission or that the webpage is not displaying.

  • David JotForm Support Manager
    Replied on July 15, 2015 at 12:42 PM

    If you mean getting the PDF submission, please try I was able to download it:

    Unable to create a PDF of my report Image 1 Screenshot 30

    If you mean creating PDF forms: https://www.jotform.com/help/212-How-to-Create-a-PDF-Form

    Unable to create a PDF of my report Image 2 Screenshot 41

    Please confirm if you see any error, we have received some reports, if this is your case, we will escalate this to our second level, so you will be update on this matter.