Chrome issues

  • Profile Image
    Asked on July 15, 2015 at 11:34 AM

    Hi there, 


    My business is using Jotform and our users are having issues with uploading videos from iPhone on Chrome. I've taken a screenshot of the screen below. The upload of video works fine on Safari on iPhone and fine on Chrome desktop. 


    Are you able to help please? 





  • Profile Image
    Answered on July 15, 2015 at 12:44 PM

    Thanks Omur. 

    Not ideal, and no work arounds I assume? 

    I'm able to go into the phone's camera reel, select the video. Once I return to the screen, it comes up with the screenshot as shown. 

  • Profile Image
    Answered on July 15, 2015 at 02:34 PM

    It seem that this problem is related to Chrome on iOS.

    I can only suggests you to use different browser.

    Feel free to contact us if you have any other questions.