What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Hello, I downgraded my subscription, but it still shows the $9.95 plan... Thanks...

    Asked by reycraig on July 15, 2015 at 12:38 PM
    thanks hello downgraded shows
  • Profile Image
    JotForm Support

    Answered by BDAVID on July 15, 2015 at 02:06 PM

    Your subscription has been successfully canceled, your account will downgrade to free status on 07-17-15. If you have another question, please open a new thread, we will be glad to assist you.