What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to move from a sub user to a primary user, but I want to transfer the forms I've created as a subuser to my new account. How do i do that?

    Asked by jdezwaan on July 15, 2015 at 01:02 PM
    move primary sub how
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    JotForm Support

    Answered by david on July 15, 2015 at 02:46 PM

    Hi,

    If you would like, we can move the forms for you.  Log in to the account that has the forms, let us know the forms you would like moved, as well as the username of the account you would like them moved to and we take care of it for you.

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    Answered by jdezwaan on July 15, 2015 at 03:15 PM

    I need some forms moved from jdezwaan (subuser) account to jcdezwaan account.

    DTS @ CotR Teacher/Employer

    DTS @ CotR Christian Friend

    DTS @ CotR Pastor/Spiritual Leader

    DTS @ CotR Student Application

    DTS @ CotR Staff Application

    Also, is it possible to copy some forms to leave with the old account as well as to add to the new?

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    JotForm Support

    Answered by david on July 15, 2015 at 04:19 PM

    If you would like to clone the forms to your account, you can do that as well:

    http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    If we move the forms, the data will be moved along with them, if you don't need the data moved, go ahead and clone the forms to your account and you will be all set.

    Let us know if you would still like them move and we will go ahead with it.

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    Answered by jcdezwaan on July 15, 2015 at 05:37 PM

    Thank you for your help!  I was able to copy the urls and import them to my new account.

    Blessings!

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    JotForm Support

    Answered by david on July 15, 2015 at 06:37 PM

    Glad to hear it!  Let us know if there is anything else we can help you with and we will be happy to do so.