Cannot see submissions because of "Private Key Wizard"

  • StrickmanRipps
    Asked on July 15, 2015 at 1:17 PM

    Hello,

    I cannot access my jotform submissions due to a "Private Key Wizard" pop-up that keeps appearing.  

    This has never happened before.  How do I stop it?  I do not want it.

    Please help ASAP.

    Thanks,

    Lucy

    Strickman-Ripps Casting

    212-966-3211

    Jotform Thread 611065 Screenshot
  • Jeanette JotForm Support
    Replied on July 15, 2015 at 2:06 PM

    Please accept our apologies, this issue is now fixed. Let us know should you have more questions.