What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cannot see submissions because of "Private Key Wizard"

    Asked by StrickmanRipps on July 15, 2015 at 01:17 PM

    Hello,

    I cannot access my jotform submissions due to a "Private Key Wizard" pop-up that keeps appearing.  

    This has never happened before.  How do I stop it?  I do not want it.

    Please help ASAP.

    Thanks,

    Lucy

    Strickman-Ripps Casting

    212-966-3211

    Screenshot
    Submissions cannot JotForm thanks hello
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on July 15, 2015 at 02:06 PM

    Please accept our apologies, this issue is now fixed. Let us know should you have more questions.