What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What is 'Private key"

    Asked by kaufmaneb on July 15, 2015 at 01:19 PM

    I recently updated my forms from formscentral and now when I click on 'submissions' in myforms in jot form, it takes me to a page that asks to upload my 'private key' and will not allow me to my forms.  I'm not sure what this is.  

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    JotForm Support Manager

    Answered by Jeanette on July 15, 2015 at 02:00 PM

    Very sorry about this, the issue has been fixed. The private key are not required for non-encrypted forms.