What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Contact form on Website unable to complete submissions

    Asked by BITSolutions on July 15, 2015 at 01:23 PM

    I created a Contact Form using a template, but when when submitted it still saying"Please wait..." and not submitting the form.  Previewed form work when submitted from your website.

    The form is currently on a local server.

     

    Mario

    contact form on website contact form generating form on
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    JotForm Support

    Answered by david on July 15, 2015 at 03:08 PM

    Hi,

    If the form will submit when not embedded but will not submit when embedded, try replacing your embed code with the iFrame code:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Something running in your page may be interfering with the functionality of your form and causing it to be unable to complete submission.

    If this does not allow for your embedded form to complete submissions, let us the URL of your page and we will be happy to have a look.