What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to create private key or passphrase

    Asked by vansucr on July 15, 2015 at 01:28 PM

    What file type do I need to upload? I tried uploading .txt, but it didn't do anything.

    What should be in the file?

    Help! I can't get to any of my responses, was able to this morning. Very frustrating!!

    create OR how file type responses in can't
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    JotForm Support

    Answered by david on July 15, 2015 at 02:06 PM

    Hi,

    My apologies.  We had an issue with the release of encrypted forms that should now be fixed.  If you have any further trouble accessing your forms or submissions, let us know and we will be happy to have a look.