How to create private key or passphrase

What file type do I need to upload? I tried uploading .txt, but it didn't do anything.

What should be in the file?

Help! I can't get to any of my responses, was able to this morning. Very frustrating!!

Hi,

My apologies.  We had an issue with the release of encrypted forms that should now be fixed.  If you have any further trouble accessing your forms or submissions, let us know and we will be happy to have a look.