What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Redirect to Encrypted Forms

    Asked by squeakycleanhouse on July 15, 2015 at 01:30 PM

    I can't access my forms and it is asking me to upload a private key now!

     

    Help!  Thanks

    redirect to My Forms thanks can't access and
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    JotForm Support

    Answered by david on July 15, 2015 at 02:05 PM

    Hi,

    My apologies.  We had an issue with the release of encrypted forms that should now be fixed.  If you have any further trouble accessing your forms or submissions, let us know and we will be happy to have a look.