What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot view my submissions, the site is asking me to upload my "Private Key Wizard" what exactly is this?

    Asked by Joe on July 15, 2015 at 01:32 PM
    Page URL:
    http://www.jotform.com/submissions/51744910599970

    Screenshot
    Submissions site cannot view cannot
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    JotForm Support Manager

    Answered by Jeanette on July 15, 2015 at 02:07 PM

    Very sorry about this. The issue is now fixed. You should not be asked for a private key on non-encrypted forms.

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    Answered by jcoste on July 15, 2015 at 04:14 PM
    Thank you for your response, I saw the issue was addressed.
    Joe Coste
    Assistant Vice President
    South Florida Operations Manager
    Fidelity National Title Group
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