Private Key Wizard?

  • WashUGME
    Asked on July 15, 2015 at 1:42 PM

    What is this "Private Key Wizard" pop-up box that keeps appearing when I try to view submissions?  I can't "X" out of it and the only other option is to browse my files but there is nothing to save.  Please make it go away.

    Thank you,

    Carol

    Page URL: http://www.jotform.com/submissions/51204881492152
  • Jeanette JotForm Support
    Replied on July 15, 2015 at 2:03 PM

    Please accept our apologies, this issue is now fixed. Let us know should you have more questions.

  • WashUGME
    Replied on July 15, 2015 at 4:35 PM

    Thank you!  I can now view my submissions.

    Have a nice day,

    Carol

  • gloryhorse
    Replied on November 23, 2015 at 2:14 PM

    I am having the same issue right now. glorypam@gmail.com
  • Kevin Support Team Lead
    Replied on November 23, 2015 at 3:47 PM

    Hi  gloryhorse ,

    To assist you better, I've moved your report to this thread : 

    http://www.jotform.com/answers/710440

    I'll answer you there.

    Thanks.