Autocompleted Address Field Not Listed as Address field for Solve360 Integration

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    Asked on July 15, 2015 at 01:47 PM

    I'd like to use the Autocompleted Address widget on my form with integration of the data collected into Solve360. But when I try to link the Solve360 address field to Autocompleted Address field, JotForm says "Please add an address field." If I use a regular Address field I can link to Solve360 Address field with no problems.

    There was this support request in the past, but it doesn't appear to resolve the issue.


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    Answered on July 15, 2015 at 03:38 PM

    Unfortunately, the widget is not yet supported on the integration. This is the reason the widget does not appear in the list during field mapping process of the integration.

    The thread you mentioned still have its bug ticket opened and not yet resolved.



    The solution I can suggest at this time is to use instead the regular fields, and not a widget on the form that you wanted to use for integration.

    What I will do now is elevate also this thread to our next level support so that it can be included in the fix for Autocomplete Address Widget in Solve360 integration.

    We will notify you here for any update/news on the status of the submitted ticket when available.


    Thank you.


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    Answered on July 16, 2015 at 12:44 PM

    Thank you - I look forward to your update. The Autocompleted Address is a great widget for collecting an address w/o having to tab to multiple fields. Hopefully, it will be supported for integration soon.

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    Answered on July 16, 2015 at 02:32 PM

    Thank you for your understanding on this matter. I see that the ticket is already assigned to one of our developers. We will update you on this thread when we hear any news.

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    Answered on September 06, 2016 at 08:56 AM

    This has been fixed. 

    Please try again and let us know how that goes.