What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Diabled

    Asked by shortprinter on July 15, 2015 at 01:55 PM

    Looks like we were bumped down to the free plan. Tried to upgrade to Economy plan which was what we were on before.

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    JotForm Support

    Answered by david on July 15, 2015 at 03:31 PM


    I checked your account and it currently shows as "Economy" and it below its limits.  Your forms should be active.

    If you have any further trouble with your account or forms, let us know and we will be happy to have another look.