What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    submit button not visible (or flickering) on mobile

    Asked by info5912 on July 15, 2015 at 02:54 PM

    The submit button is either not visible, or it is intermittently visible - flickering, but not clickable - when accessing form via mobile device.

    Form works fine from desktop.

    Embedded form running in WordPress; works fine and entire form is visible (i.e.., not a scrolling or height issue).

    Tried adding the 'mobile-responsive widget' - but that did not correct the problem.

    I've read all of the questions/answers in forum related to this problem, but don't see a definitive answer.

  • Profile Image
    JotForm Support

    Answered by Mike on July 15, 2015 at 05:00 PM

    Please provide us with a link to the web page with embedded form, and we will try to investigate this.

    Thank you.

  • Profile Image

    Answered by info5912 on July 15, 2015 at 06:53 PM


  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on July 16, 2015 at 12:04 AM

    There seems to be a conflict between some JS libraries (Jquery) in your page and the form's currently embed code. Please change it to the IFRAME version

    Then make sure you have made the form mobile responsive.