What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Conditions aren't being respected in the embed version of my form

    Asked by Gillinemsoftly on July 15, 2015 at 03:31 PM

    So, I have a few conditions that I made in this form

     

    1.- Show QUINCEANERA INFORMATION if GET FREE TICKETS is selected

    2.- show MISS COVER GIRL REGISTRATION if REGISTER FOR MISS COVER GIRL is selected

     

    Unfortunately, these conditions aren't being shown in the attached URL, is there something that you can do to help me with this?

    Page URL:
    http://www.quinceaneraexpoevents.com/register.html

    embedded form
  • Profile Image
    JotForm Support

    Answered by Mike on July 15, 2015 at 05:36 PM

    Thank you for contacting us.

    It appears that the issue is caused by conflicts between jQuery library with related scripts and our Prototype javascript library based form.

    If possible please use an iFrame embedding method.

    Getting the Form iFrame Code

    It will load the form in a separate frame, so other elements will not affect the form code.

    Please feel free to contact us if you need any further assistance.