Why is one of our forms not working?

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    ComplianceChief
    Asked on July 15, 2015 at 06:21 PM

    Our Express Marketing Review Form is not working.

    A client had to get his staff in Australia to submit the form....to start with...and now the form is shaded grey and we cannot edit it!!!!

    Please help urgently as this impacts greatly on our business.

    My boss is furious as our committment is to respond within 3 hours to the client with the review!!!!

     

  • Profile Image
    BDAVID
    Answered on July 15, 2015 at 11:45 PM

    The form is fine, I just did a test submission, and it did not go through:

    This happens because you have set a submissions limit:

    Simply remove the number to enable more submissions. Let us know if you need anything else, we will be glad to assist you.

     

  • Profile Image
    ComplianceChief
    Answered on July 16, 2015 at 12:01 AM

    Many many thanks.  Just wonderful!!!  So simply and easy to fix.