Constant Contact: Email list is not being displayed in integration wizard.

  • napachamber
    Asked on July 15, 2015 at 7:08 PM

    When trying to select a Constant Contact 'list', no options appear / the options are blank. 


    Jotform Thread 611470 Screenshot
  • Ashwin JotForm Support
    Replied on July 16, 2015 at 12:27 AM

    Hello napachamber,

    Have you actually created any email list in your Constant Contact account? 

    Please ensure that at least one email list is created and that that should solve your problem. You may like to check the following guide on how to create email list in constant contact:  http://support2.constantcontact.com/articles/FAQ/2156 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Scott
    Replied on July 16, 2015 at 11:36 AM

    Hey there Ashwin, thanks for your response. The weird thing is that we have tons and tons of lists in Constant Contact:

    Constant Contact: Email list is not being displayed in integration wizard Screenshot 20

  • Mike_G JotForm Support
    Replied on July 16, 2015 at 2:18 PM

    This happens when you didn't enter your Constant Contact Username and Password correctly. 

    Constant Contact: Email list is not being displayed in integration wizard Screenshot 30

    The Username and Password field on the image above does not verify if you have entered a valid or invalid Constant Contact Username and/or Password correctly.

    It is best for you to enter the email address you have used for your Constant Contract account then your password. If you forgot your username and/or password, you can try to retrive it using this guide: http://support2.constantcontact.com/articles/FAQ/1118

    I have tested the integration and It was working fine on my end. 

    Constant Contact: Email list is not being displayed in integration wizard Screenshot 41

    I hope this helps. Let us know if you need any further assistance. Thank you.