How do I set up notification emails?

  • cool_stormchasing
    Asked on July 15, 2015 at 9:27 PM

    I am trying to set up notification emails so it sends it to me, and my friend, but it will only do it to me.

  • Ashwin JotForm Support
    Replied on July 16, 2015 at 1:19 AM

    Hello cool_stormchasing,

    I did check the only form you have in your account and found that it is configured to send submission emails to only official*****ch***ng@gmail.com.

    If I understand your question correctly, you want to send submission emails to two email addresses. Is that correct?

    Here are the options available;

    #1. You can add multiple email address separated by comma and space in the "Recipient Email" field of your form's notification email alert. The following guide should help you:  http://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients 

    #2. Alternatively, you can add one new email alert for every email address you want the submission emails to send. The following guide should help you on how to add new email alert:  http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!