Forms that are being submitted are in a weird language

  • Profile Image
    mikerubino
    Asked on July 16, 2015 at 03:55 AM

    Here is a sample of a form request.  How do I fix this issue so it is not in jibberish wording:

    Question

    Answer

    Company:

    fYEomLHBHiFiJWyVCVS1lDiSP2wkKBYdTdMYkdR/NLnxgcnuwDJBhh5mhnSWrmD1f171748NMiNpjF6ywPPcH7VmRrMWKfUqMKnCTWIQSiisLBzWmbDdTVIbN4HvIf+GzNyS01XQ/2lX0jX+uj4+u3C9fWpzcKaZMKVl0lLa/QyNJmk07eNCzUdnKJGomnEV/pucbx+EMsQBajnvrduJO1wR3nijprx8ZHBFMXyaNS4IEwhZEuOFoVpsqeLQQM3qnC3SAjiosHT5Ole1A0hyDqfeLdKMmKJCw7+xjBfJrYrFXV2CULWsdbs8j609RlXhGtqt+xANedPwa1N+HiTVKQ==

    Full Name

    BU3wUpDPq+JgVg9hXH3/4iySBGM+2QsZoJwsDKsHlsiAXNEB+LsC78zUvdv158c2msoN4bhz+g6wTG8IrL4VC/+Tq1gDO5N4WgSdFNykM9dU5U3M5WSOd3gU22Y++BnLSlaDJtf3iFHCfMA5xEXwj+1d8QQV25CGh7EB9D7IPjsqSVvjCfoOBBKnFjFlZIasp/qQfmyad1PzW8DHil77kuDHdVN/V5Lhms0FSFL+zkSXB8/vuwfIk4uq3FhG3ZwAc5fsBN1bmJGo4Mi/Nan8TmUufa3chmrSpAavzT0qlJLX9ZwCIxri52lpl+yZLNQ4jLGL1liLjnuDB+8z+Ii4GA== MYaaOfhlNoiGJLvxfQeDbRJg++U6btsK87/wbBl9Ef2elXRwT4MRrOmIEx3QdquRQr2aFgygUF4BxGWWq8E0vtjhF6aQHzinxKYZ+uxWJe3w1Qp1cDM47gfHOwuJb5uNzCTw1Z6OGJn5mgQ3KNY++9GNy4KhOQgOvktuQF/an9KhIFdtSex7/L1WsJ7axQF4oaUiMpcMIJtc9kawjRPR0W+HzKAO8+lT6ZPngG0iM0hRhiNCIBOATIbNOsjd2CtZr1DwrfAGCVYl4BR0GVsKO05vm8Nrh7Zi2Ue/m1YU0110F4z6YxkEZN85mpkejdFfIO2miONBTFubx9QtZmizpA==

    Phone Number

    (HtlCD8LDcqOtKQcyaNkW+WTp39ahrajE+D7CWfomRmYqsf6m2HpZZjaKnhXvSyyMgawyqqRIzcUPp56GkJj0GK7R5QQ1qmvz1Tquz09IxJ23fT7hBSp4KT2uGoy8KuFgJt+QpYvunQodad8BDEGcrqeIfUxU4LeE431W6QdHQ1oWQrV/ZkD7Rnj+Fy2MMCw6rrYtSyCtHuA6bWzmaJ76YsA6N19jM3bV+ddXpHMIq952Qjb2lANye63AvxkoMCrVznXXwk/fY92YJt6WDZcZwRlfWfGcW0Fevpf4SBhfoMpOqynOSzDZkvl3A0oXO56FHJ+c/sZi7lfD8eAIqQYkcg==) f7y3NMYwUWugr4l+A2tgO53a6hIvg6NN1vxzi3/BFLY7FBBY1Id3o9uf6l/M5UAjqNcL45k/RWva9w01NPl99Cdc+1Fhff+6bvr9Br4YRfCkeHFCX6tDeClzNa8KaTO//dITbN+1qL2urNFdYDF//dOXkosu7jcJZeRQ3ZwvHcdeAJhr0mvT0wvj7rqRYN2XIQ/8rtHQFolmCqDeZGqZckqjoxeqErjUf8SKbMApW1JSafbTc8cBYYjmpaewS5lLYo6EX5BbsEeZ55eH2tTCx9gg6QM9xoroSdSIxZtUkT1yafnFGIasBJwPpYM92dc66WyzFVtwbOKU3SFhDOH8XQ==

    E-mail

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    Address

    Street Address: VxYXDId+GhAxJrmVzF6oy4kJLUzw+AaUygkk0A0TPGlI4+G7BQnh6n2WLrui85bmoZGg5B2hBVu3Y1Sr2KM2qjJDNmSRWNZ9M7DpQJXnx5LWHP462gx4siyRZ6crvMwM45pmbwcwXjuVQ7909EfwM0aDzwEj9SK4btNae/B1yTzG4Vz9nD9ZQzFRISkNGgEknIwSTBZGkuIucYTACXQzSszVDD0alJjKvtMkR3RTBMqJeNuKNzfzNMRmMB+ffqNPE/Lh1bmF+1fOFGw3f5FVk+OHa3bVa/MN7IsMI3o4IgtveorQSj9DtbmlJy9seIg1lJhClgX9xgGyKsbNqDsi7Q==
    Street Address Line 2: c6qdkXdjYw0cbRmK4bCV196IDOOMvGMOty5XRHCDT0dwM15IANGJEHxgIb/u/8f2Hr1o2s3oHYJFNnhgR4DZ/9Ekbx/8BO9Dgu9ryzyUs94M3sk65uE4N9NNJGZIZAWjw99cm/HzImOrobfRkaVcyen63h7LgdRa8dWMggFT4V8zwp+H6LuWAmZab0wGsv0957qbpJAeNV/jvXP2Ek1HPeIgU3T2AXJr1Azait3eRvp0Z59z+oh+ja5S6A+KyQ+V/hXv+skfg6pUprqck0vKTTJ7GBp2dyy6ADPaBrOC5fp9jUJ+877stwUVfkM/w91r1gwdRplY9xvPBTZ7prrSVg==
    City: WrZX45WQTBVh0cx9aOS6m9T8gT4xz6zDLadaz8mN8RAqAexjZyVdqHSQy1C+0BEjurjrrtR+trwKfHusewQJRmnlnwDGhNaVXI9t69VaMaz674JJG3QO76qu5doMu6vNTcyDjcDQcqVOoBR1z0sdt0DWUlumnkmpwSwFvNi0m2njWD7Fg7xlfqlkqIpOoj1cpca13xNmrM4K3MGcsi/sJB5qIAcq7PcZ1MSYxzHOOw08QStamYdYf2xGg2/mQhbkMPVZm/yHVraIOBmXt7laoCzX4x7rhtJEBqpfxko3cNdFQjwVI+BriQJ/Gdljjl2LN0BBL6CQVcn91PCx4v5Mpg==
    State / Province: VCfMqM9LoEmJeCvsJs8Wtuqxe6hq8Kf/s/hl+/wIijQTewac43b1VCyHjYk6/GskbkopPS37ZTZTKycRRZ+ccQ2Ph1U2jO6EzP1w0n3fW43yO2Ao/kKU+sjS70qNFe4MubtLewTz5q1G3MtglgShNyqDoyuWj+yCnqqD2F+mepN+bdTtC5YfhKJxJm3miBSvaydzh6WbIP80QotcTwyIbdrCv4/MfxfyteX/NWH28sKHSTK47odvhGWIwnRzsqDDKEbybXuXoThsxKZQKDebHqa90OG9pL9cXnCJCmjG+kI6Noi3n1z0vDRgeRUtoQu+X/PtSPCfg7vnDsQuHHAsXw==
    Postal / Zip Code: j56Xtqf8rOiB16jnIShbECn8MVgq+H4uqAU9BOFqx/WR8qwpRwrc/78qoLWdhKa5njV/S/pjqak0TPEYo8mqAIX1a7fHIpSTq4BXnIeQ32fv2Q7gdbRritaF22RJwL6FYAXDk5j+Ju09WkTvQIj1T74ChHxOZ3uckL6PZOQHyJhhJxo2449q3T4YEOxmcp8wDL7R7IG/+oIqCCSmcKPUplFcMFBMsccRuXAfJ3PXhbfjRk9n/N/MZibHmZyY5KO91nh67nqqWdJLZj3A/GAG9jNZjDZTKCKAnqrz9AhOxWQSMNf6UEMKJXewm6k2MIaVFUwJeqopQy5u1rai2f42nA==
    Country: QIT6WELyEa2dCa5v9lJlkqYddrLlF5eSv5Q1v59IQSa9P59lMYVSdysz1SrW+F68NszsBEQl6oIQIshKe1PS1f3TKHDpmv7uhtadcQ4dm9+ALMvt9H6enuQ8grvgZfU3RImIz60Sm2agJipLW/wMWjEPLL6bmFPu25qheIPc8vF8sl6yMushbhWbhR+bJl0AhIprw/bgaTd+wV1ZkedO38jlXX+VimZ7/Wol39FD7HNbR5kVwAFZaFpfI3kfpLtnmmAl6f1lPaQbG7N7TVS0Ic9CBKQLJxb8GSQfzNk+6Q9r0/tV59uPipUBX7defzWpg6ULL1tXBS+zEeQRKqTfjQ==

    How did you hear about us

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    Contact Me By:

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    Date of Event:

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    Event Type:

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    Location of Event:

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    City/State of Venue:

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    Event Start Time:

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    Event End Time:

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    Estimated Guests:

     

    Party Budget:

     

    Casino Packages:

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    Comment Box:

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  • Profile Image
    Chriistian
    Answered on July 16, 2015 at 06:33 AM

    Hi mikerubino,

    Thanks for contacting us.

     

    I checked your form and it seems that the form was encrypted. JotForm just launched a new feature where you can encrypt the data that is being submitted from your form. You can remove the encryption of the form by doing the following steps:

    1. Update Account's Encryption Setting.

    a. Click Icon.

    b. Click Account.

    c. Click Settings.

    d. Uncheck  Encryption Setting.

    2. Update form's Encryption setting.

    a. Click Preferences.

    b. Click Advanced Settings.

    c. Set Encrypt Form Data setting to "No".

    d. Click Close Settings.

    e. Click Save.

     

    Do let us know if you need further assistance.


    Regards.