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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Urgent! my forms are all gone

    Asked by libraene on July 16, 2015 at 04:15 AM


    I am a premium user. my account "libraene@gmail.com" used to have several forms but all gone right now. Please check it and help me to restore all forms. It's important! I use these forms on my business. 

    Pleeeese help me asap. 




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    JotForm Developer

    Answered by deniz on July 16, 2015 at 05:17 AM

    Hi Libraene,

    I've checked your account, I found 2 forms in archive, and unarchive them in to my forms. Also you have an another form in trash, if you need to restore it, you can check your trash and restore.

    I hope it solves your problem.

    Let us know if you need further assistance.