Thank you page - Custom URL is not working

  • bebemarketing
    Asked on July 16, 2015 at 6:26 AM

    The transmission to my thank you page doesn't work.

    It's my form: http://form.jotformpro.com/form/51962128204956

    on: http://www.bebemarketing.com/praesentation/#xl_xr_page_fragen

    Best regards

    Bernd Mutschler

     

  • Jan
    Replied on July 16, 2015 at 8:04 AM

    I checked this link (http://www.bebemarketing.com/praesentation/#xl_xr_page_fragen), I clicked the "Contact" button and directed me to the form. (http://form.jotformpro.com/form/51962128204956)

    Thank you page   Custom URL is not working Image 1 Screenshot 30

    I did a test submission and once I hit on the submit button, it directed me to the thank you page custom URL (http://www.bebemarketing.com/danke.htm) properly.

    Thank you page   Custom URL is not working Image 2 Screenshot 41

    Please try to clear your browser cache. Please try it on another browser as well, if available. I will also clear your form cache so that your forms will be refreshed from our servers. Hope this works. Thank you.

  • bebemarketing
    Replied on July 16, 2015 at 8:39 AM
    Now it works – thank you!

    Best regards.

    Bernd Mutschler
    bebemarketing.com AG
    Eschenring 13
    CH – 6300 Zug
    Switzerland

    office +41 (0)61 554 31 12
    mobile +41 (0)78 935 12 31
    e-mail bm@bebemarketing.com
    home www.bebemarketing.com

    Von: JotForm Support Forum [mailto:noreply@jotform.com]
    Gesendet: Donnerstag, 16. Juli 2015 14:05
    An: bm@bebemarketing.com
    Betreff: Re: Transmission to http://www.bebemarketing.com/danke.htm

    A new response has been received:
    JotForm
    Answered by Jan
    I checked this link (http://www.bebemarketing.com/praesentation/#xl_xr_page_fragen), I clicked the "Contact" button and directed me to the form. (http://form.jotformpro.com/form/51962128204956)

    I did a test submission and once I hit on the submit button, it directed me to the thank you page custom URL (http://www.bebemarketing.com/danke.htm) properly.

    Please try to clear your browser cache . Please try it on another browser as well, if available. I will also clear your form cache so that your forms will be refreshed from our servers. Hope this works. Thank you.
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  • Jan
    Replied on July 16, 2015 at 10:02 AM

    Glad that it is now resolved. Let us know if you need further assistance. Thank you.