What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Thank you message is not working

    Asked by milkpond on July 16, 2015 at 06:33 AM

    Sorry me again!

    My "thank you" message to not working.

    What have I done wrong

    Many thanks


    Page URL:

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    JotForm Support

    Answered by Jan on July 16, 2015 at 08:45 AM

    I checked your form and did a test submission, once I hit the submit button the thank you message shows up properly. 

    Please try clear your browser cache. I will clear your form cache so that your forms will be refreshed from our servers.