What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am trying to reactivate our subscription with our credit card but shows an error

    Asked by seeability on July 16, 2015 at 08:47 AM

    Informs me to contact Support team.

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    JotForm Support

    Answered by Welvin on July 16, 2015 at 11:39 AM

    Your subscription is up until July 19, 2015. After this date, you can cancel the subscription and then you can re-upgrade using the new card.