"Thank You" page and Confirmation Email on My Forms are not working today! :/ Any problem going on???

  • Profile Image
    SamuelFerreira
    Asked on July 16, 2015 at 09:52 AM
  • Profile Image
    EltonCris
    Answered on July 16, 2015 at 10:08 AM

    Our apologies for the inconveniences caused.

    This could be related to the attach PDF issue. May I suggest to uncheck the attach pdf option found on your form notification wizard for now and see if this resolves the problem.

    Please update us if the issue persist after this. I have also raised this to our developers for a proper resolution.

  • Profile Image
    SamuelFerreira
    Answered on July 16, 2015 at 10:18 AM

    Yes. Now its working. Thank You.

    So, when will it be ok to check again the pdf attach option?

     

  • Profile Image
    Welvin
    Answered on July 16, 2015 at 11:58 AM

    You're welcome.

    Our developers should let you know through this thread if it's working again.

    Thanks

  • Profile Image
    EltonCris
    Answered on July 16, 2015 at 01:57 PM

    This is now fixed. You can now attach the PDF back on email notifications.