"Thank You" page and Confirmation Email on My Forms are not working today! :/ Any problem going on???

  • SamuelFerreira
    Asked on July 16, 2015 at 9:52 AM
  • Elton Support Team Lead
    Replied on July 16, 2015 at 10:08 AM

    Our apologies for the inconveniences caused.

    This could be related to the attach PDF issue. May I suggest to uncheck the attach pdf option found on your form notification wizard for now and see if this resolves the problem.

    Thank You page and Confirmation Email on My Forms are not working today! :/ Any problem going on??? Image 1 Screenshot 20

    Please update us if the issue persist after this. I have also raised this to our developers for a proper resolution.

  • SamuelFerreira
    Replied on July 16, 2015 at 10:18 AM

    Yes. Now its working. Thank You.

    So, when will it be ok to check again the pdf attach option?

     

  • Welvin Support Team Lead
    Replied on July 16, 2015 at 11:58 AM

    You're welcome.

    Our developers should let you know through this thread if it's working again.

    Thanks

  • Elton Support Team Lead
    Replied on July 16, 2015 at 1:57 PM

    This is now fixed. You can now attach the PDF back on email notifications.