What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How much traffic can my form handle at one time?

    Asked by marjesca on July 16, 2015 at 10:38 AM

    I will have a few days next week in which many people will visit my form to submit citizen science information. I am wondering how many visitors my form can take without crashing. 

    Page URL:
    http://arcinst.org/report-sightings

    traffic how much how next Week information crashing
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    JotForm Support

    Answered by ashwin_d on July 16, 2015 at 12:22 PM

    Hello marjesca,

    How many visitors are you expecting?

    Please be noted that we have cluster of servers which is capable to handle any kind of spike in visitors or submission volume. 

    I would like to assure you that your form will not crash.

    Thank you!

  • Profile Image

    Answered by marjesca on July 16, 2015 at 01:40 PM

    Potentially 300 in the matter of a several hours.   

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    JotForm Support

    Answered by david on July 16, 2015 at 02:44 PM

    That should be no problem at all.  We have had instances of a few thousand submissions over a shorter period of time with no issue whatsoever. 

    If you do experience any issues with your form during your spike in traffic, let us know and we will be happy to take a look.

  • Profile Image

    Answered by marjesca on July 16, 2015 at 04:56 PM

    Awesome. JotForm rocks =)

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    JotForm Support

    Answered by david on July 16, 2015 at 06:18 PM

    Thank you very much!  We do our best.  Again, just keep an eye on your submissions and form during peak times and we will make sure everything goes smoothly if anything does hiccup.