What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
May I know what browser and what version of it you are using? We advise that you used the latest Google Chrome or Mozilla Firefox.
There are also a couple of things why the website freezes in your end:
1. An extension, add-on or a plugin in your browser is causing a conflict, you can try disabling them and revisit our page. You can refer to this guide.
2. Outdated browser with misconfiguration, try updating your browser's version.
We'll wait for your response.