What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Phone input field displaying wrong

    Asked by agape360 on July 16, 2015 at 12:10 PM

    I opened my form in the designer and after that my form fields were all justified. For the most part this is fine except for the phone number which has two inputs (area code and main number). It looks confusing and the layout is bad. 

    Assistance is appreciated.

    Page URL:
    http://www.regalrenos360.com/quote-request/

    input field displaying layout phone number assistance all
  • Profile Image
    JotForm Support

    Answered by david on July 16, 2015 at 02:10 PM

    Hi,

    Enabling "Input Mask" for your phone field should condense the field down to a single entry and provide a much clearer indication of what data is expected:

    Here is how to field would look and function in your form with the changes made:

    http://support.jotform.com/form/51965425620961

    If this is still not sufficient, let us know and we will be happy to see what else we can do.

  • Profile Image

    Answered by agape360 on July 16, 2015 at 02:13 PM

    Thanks. That did it.

  • Profile Image
    JotForm Support

    Answered by david on July 16, 2015 at 03:16 PM

    You are very welcome, glad to hear it!  Let us know if there is anything else we can do for you.