JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We do not have phone support, but we will be more than happy to assist you over this support forum.
You can ask any questions you have about the free plan, or anything else regarding your form, and we will be happy to assist you. Please do try to ask each separate / unrelated question in their own threads, so that we can avoid any confusion and properly address each of your questions.
I would also like to point out that our free plan is not limited as a trial, you can use it for as long as you want to, and you can create unlimited forms and have access to all our features. The pricing plan only decides how many submissions you can receive per month, how much file storage you have available for files uploaded through your forms, and how many sub-account users you can set up.
You can check details of what each pricing plan offers on our pricing page.
I hope this helps. Please let us know if you have any more questions, we will be happy to help.