What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Testing Email only shows Question not Answers

    Asked by dvvasquez on July 16, 2015 at 03:49 PM


    After I filled out the form (as a test) a copy hit my email folder which is correct, but it does not show my answer, just the question.  How can I fix?

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    JotForm Support

    Answered by jonathan on July 16, 2015 at 05:14 PM

    You must submit the form in actual to be able to received answers in the email.

    Using on the Test Email button in the Notification Email will only send you test message with only the field names on it, and NOT answers.

    Please review also the user guide: 


    Let us know if you need further assistance.