What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by roellvento on December 06, 2011 at 11:04 AM

    I had an account that we need to change credit card information on, but its been deleted?

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    Answered by AtacanC on December 06, 2011 at 11:30 AM

    We apologize for any inconvenience this may have caused. You've shared your password and email and i had to delete them. Because it's a public forum and your question wasn't marked as private. Just to be sure. You wanted to change your credit card information but you saw that your account was deleted? I'll submit a ticket to our higher-ups. So they can investigate this situation.

    Thanks for your understanding and patience.