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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible for form responses NOT to go to the default e-mail on account?

    Asked by mtmarketing on July 16, 2015 at 05:07 PM

    We have created a quiz form and the responses for the form need to be sent to HBATraining@montrosetravel.com only.  We have figured out how to get them sent there, but our account manager is also still receiving the e-mail notifications.  Is it possible for only HBATraining@montrosetravel.com to receive responses to these quizzes?  If so, what are the instructions to remove the account manager's e-mail address from just these quiz forms?

    Thanks,

    Debbie

    responses quizzes email recipient email delete email
  • Profile Image
    JotForm Support

    Answered by jonathan on July 16, 2015 at 08:08 PM

    Hi Debbie,

    Please review this user guide:

     -How-to-properly-Change-and-Test-a-New-Email-Recipient-Address-

    Your form must have the account's manager email included in the Notification E-mail Recipient Email, the reason they were also receiving the email message.

    You can also delete the Notifier emails that have the account's manager email.

    Check this guide: -How-to-Delete-Notifications-Autoresponder

    Hope this help. Let us know if you need further assistance.

    Thanks.