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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Is it possible for form responses NOT to go to the default e-mail on account?

    Asked by mtmarketing on July 16, 2015 at 05:07 PM

    We have created a quiz form and the responses for the form need to be sent to HBATraining@montrosetravel.com only.  We have figured out how to get them sent there, but our account manager is also still receiving the e-mail notifications.  Is it possible for only HBATraining@montrosetravel.com to receive responses to these quizzes?  If so, what are the instructions to remove the account manager's e-mail address from just these quiz forms?



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    JotForm Support

    Answered by jonathan on July 16, 2015 at 08:08 PM

    Hi Debbie,

    Please review this user guide:


    Your form must have the account's manager email included in the Notification E-mail Recipient Email, the reason they were also receiving the email message.

    You can also delete the Notifier emails that have the account's manager email.

    Check this guide: -How-to-Delete-Notifications-Autoresponder

    Hope this help. Let us know if you need further assistance.