What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want phone number to talk to a live person in the U.S. about the encryption issues and how this is disruptive to my business?

    Asked by ICForms on July 16, 2015 at 05:17 PM

    The encryption was not properly tested or rolled out in a manner were I could have minimized the risk of productivity to my operations.  Very unprofessional.  I do not want a canned response from a developer that does not specifically  answer my issue with step by step instructions.

    encryption phone number
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    JotForm Support

    Answered by jonathan on July 16, 2015 at 08:13 PM

    Unfortunately, we do not provide over-the-phone support at this time. So we will not be able attend to an over the phone call.

    I see that your concern had been attended to already by our colleague on this thread

    http://www.jotform.com/answers/612294-How-can-I-view-the-information-submitted-via-an-encrypted-form-

    You may proceed and continue on that thread for your updates and follow up message.

    I will mark this one closed.

    Thanks.