I want phone number to talk to a live person in the U.S. about the encryption issues and how this is disruptive to my business?

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    ICForms
    Asked on July 16, 2015 at 05:17 PM

    The encryption was not properly tested or rolled out in a manner were I could have minimized the risk of productivity to my operations.  Very unprofessional.  I do not want a canned response from a developer that does not specifically  answer my issue with step by step instructions.

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    jonathan
    Answered on July 16, 2015 at 08:13 PM

    Unfortunately, we do not provide over-the-phone support at this time. So we will not be able attend to an over the phone call.

    I see that your concern had been attended to already by our colleague on this thread

    http://www.jotform.com/answers/612294-How-can-I-view-the-information-submitted-via-an-encrypted-form-

    You may proceed and continue on that thread for your updates and follow up message.

    I will mark this one closed.

    Thanks.