What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    i need my account turned back on

    Asked by jeff Hyder  on July 16, 2015 at 08:25 PM

    I tried to log in and it said my account is suspended? I need this! I am a legitimate company optidynamic.com call me and turn it back on 386-738-7410

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    JotForm Support Manager

    Answered by Jeanette on July 17, 2015 at 12:03 AM

    You created an account with another email address ( jeff@jphyder.com) , this one had a form that was violating our  Terms of use as it was created to request for login credentials, so the system triggered an automatic suspension of the account.

    I've removed the fields where username/passwords are requested, but you must refrain from doing that again, otherwise the system will suspend it in no time again.