What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If I change the form preference for "Encrypt Form Data" from YES to NO,

    Asked by nilaregistrar on July 16, 2015 at 10:22 PM

    If I change the form preference for "Encrypt Form Data" from YES to NO, will it unencrypt my data?

    This is a re-post of a comment on Introducing Encrypted Forms: The Ultimate in Online Form Security

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    JotForm Support

    Answered by BJoanna on July 17, 2015 at 03:27 AM

    If you set "Encrypt Form Data" to NO, your data will not be encrypted.

     Feel free to contact us if you have any other questions. 

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    Answered by cettox on July 20, 2015 at 09:24 AM

    Hi nilaregistrar,

    To better answer your question, when you disable form encryption, your previous data will stay encrypted, but future submissions will not be encrypted.


    There is no way we can decrypt your encrypted submissions on server side since we literally has no access to your private key. You still need to have your private key on your local storage to see previously encrypted submissions, if you do not have one, JotForm will prompt you to supply the private key.