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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I registered myself and the registration has not worked

    Asked by Bruce Walker  on July 17, 2015 at 12:48 AM

    The problem is I can not recover my password and because the database has my email address I can not re-register. Can you please assist.


    Bruce Walker

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    JotForm Support

    Answered by Chriistian on July 17, 2015 at 04:53 AM

    Hi Bruce

    Thanks for contacting us.


    May we know what is the email address and/or username of the account you are referring to so we can check the account? I checked the email you use in this thread (brucewalker@lifestart.org.au) and I was not able to see any user account associated with that email. 


    We will wait for your response.