Hint example or hover text is not showing on embedded site?

  • Kimballe
    Asked on July 17, 2015 at 7:29 AM

    I have had no luck attempting to show sub-text, hint examples or hover text to give participant guidance for many of the text boxes.

    Look forward to your advice,

    Thank you :-)

    Kimballe

    Page URL: http://www.kimballerobyzen.com/skype.html
  • Boris
    Replied on July 17, 2015 at 10:01 AM

    I can see a possible scripting issue between the scripts of your website, and the scripts on the form, which might explain why the hover text would not be showing. For this reason, I would recommend that you please try using our iFrame embed method for embedding your form. Please use only the iframe part, and omit the script underneath it in the code.

    Hint example or hover text is not showing on embedded site? Image 1 Screenshot 30

    I have cloned your form into my account, and I do not see any Hover Texts being used. After embedding your form with iFrame method, you might want to try adding the Hover Texts again.

    When it comes to Hint Examples, I do see them on your form and on your website. They appear for all the fields that have them set up in your form.

    Hint example or hover text is not showing on embedded site? Image 2 Screenshot 41

    I hope this helps. Please let us know if you need further assistance.