Failing "Download all Uploads" for 53 submissions

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    Asked on July 17, 2015 at 11:38 AM

    I've been attempting to download all images that were uploaded for our 53 submissions for review, but I get an error message each time I attempt it. Each submission has about 3 images, max size 1MB. Screenshot attached.

    How do I batch all of these images for review at once?

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    Answered on July 17, 2015 at 12:56 PM

    I have cleared your forms cache, kindly clear your browser cache and retry the download.

    As a workaround download the submissions in an excel file then paste the image links in a download manager such as IDM and they will be downloaded in batch mode.

    Kindly let us know if you need more assistance and information