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  • Profile Image

    My form is no longer showing on my website and when I click to view the form it says "Form over quota"

    Asked by lovehatetattooinfo on July 17, 2015 at 02:58 PM

    My form is no longer showing on my website and when I click to view the form it says "Form over quota"

     

    BUT my quota is 170 and I have only used 107?

     

    Please help

    Val

    Page URL:
    http://lovehatetattoos.com/contact/

    form over quota and click used
  • Profile Image
    JotForm Support

    Answered by david on July 17, 2015 at 03:29 PM

    Hi,

    That is quite odd.  My apologies.  I checked your account and you are indeed well below your 170 limit.  I reactivated your account and reset your submission limits for the month to ensure you stay under your limits.

    If you go over the 100 limit again and are suspended before you get to the actual 170 your account is entitled to, let us know and we will report this to our development team to have a closer look.  For now though, I set you back to 0 for the month, you should not have any further issues.

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    Answered by lovehatetattooinfo on July 17, 2015 at 04:08 PM

    thank you!