Email delivery issues

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    Asked on July 17, 2015 at 04:01 PM


    The form did create a new email send to, but continues to send under my admin email, with even the admin email not going to my personal email account, nor even spam

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    Answered on July 17, 2015 at 04:49 PM

    Thank you for contacting us.

    The "Test Email" button messages are always sent to the email address associated with your JotForm account.

    While the form submissions are always emailed to the specified Email Notification recipient(s).

    Finding out E-mail Address used for submission notifications

    Your based address is not listed in our bounced list, and email delivery looks good.

    If you are still facing any email issues, please let us know.