- cmtravelgroupAsked on July 17, 2015 at 04:34 PM
I created an encrypted form and the private key that goes with it?
- JotForm SupportMikeAnswered on July 17, 2015 at 05:51 PM
Thank you for contacting us.
When you access the Submissions page of encrypted form, you should be asked for a Private Key. Usually you need to upload it only once, and it will be automatically saved in your browser local storage.
Then, you will see decrypted data.
Note, that you still need to keep the Private Key file in a secure place. The submission data (encrypted) is gone if you lose the key file.
If you need any further assistance on this, please let us know.
- NabithaAnswered on September 21, 2015 at 06:25 PM
How do I obtain that private key?
- CharlieAnswered on September 22, 2015 at 02:41 AM
You should be able to get a private key when you first use or open the Encrypted Forms feature.
Here are the guide links to learn more about this feature:
Please do make sure to check the Frequently Asked Questions on the guide links I shared.
If you need more information on this, please do let us know.