What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Change username

    Asked by coolux on July 17, 2015 at 04:51 PM

    Our company name just changed so I would like to update the account name.  I am not able to change it online.  Is this something you can help me with?


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    JotForm Support

    Answered by david on July 17, 2015 at 05:56 PM


    We can indeed change your username for you.  Let us know your top few choices in order of preference, in case your first choice is taken, and we will be happy to make the change if it is available.

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    Answered by coolux on July 17, 2015 at 06:09 PM
    can you do TCI or Theatrica?

    JARED LEUNIS / Theatrical Concepts
    e: JaredL@theatrical.com t: 818.597.1100
    5304 Derry Ave. Ste O, Agoura Hills CA 91301
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    JotForm Support

    Answered by jonathan on July 17, 2015 at 08:37 PM

    TCI is already taken, but Theatrica is available.

    Can you please confirm you want to change your username coolux  to Theatrica.

    We will change it once on your confirmation.


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    Answered by coolux on July 17, 2015 at 10:49 PM
    I am sorry I meant Theatrical.
    Is that available?
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    JotForm Support

    Answered by Kiran on July 18, 2015 at 01:48 PM

    Hello Jared,

    I see that the username Theatrical is available. As per your request, we have changed your JotForm account username coolux to Theatrical. You may now login using your new username.

    Let us know if we can be of any further help. Thanks!!!