What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form over quota

    Asked by blackbauddocs on July 17, 2015 at 05:05 PM

    Hi - we are getting the error "Form over quota" - but we have a premium subscription. Can you please investigate this issue. Thanks!

     

    Jess Single
    Technical Writer
    Blackbaud, Inc.

    Screenshot
    form over quota premium subscription thanks Getting
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    JotForm Support

    Answered by david on July 17, 2015 at 06:14 PM

    Hi,

    You have received 13 submissions this month, while the SSL Submissions limit is 10 per month for our Free accounts.

    If you would like to accept regular submissions, you will need to make sure that the 'Secure form' option is not checked, then get the regular form link/code.

    Related guide:

    SSL Submissions

    As a one time exception, we have reset your SSL limit, so your forms are active now. In case you would like to be able to accept more submissions over SSL, please consider upgrading your account.