What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I need increase my limit

    Asked by SegurosGA on July 18, 2015 at 01:41 PM

    I have 1070 limit of answers, I need increase my limit but not for 10.000, only for 2.000

    increase
  • Profile Image
    JotForm Support

    Answered by KadeJM on July 18, 2015 at 05:15 PM

    It seems to me that you are looking for a custom pricing package to allow you to receive around 2k worth of submissions. However, this is not possible since we do not offer custom pricing or plans.

    I see as of April a few months ago you purchased Premium Yearly.

    I would suggest that if you only need it for a short while you can upgrade Economy then we can revert you afterwards with a prorate only for what you had used and that would give you that wiggle room you need.

    However, if you expect to keep going over this amount then it would ultimately be better for you to upgrade to the Economy Yearly since the Premium only allows 1k max.

    Additionally, if you are only going over the premium by the extra 70 or so then it would actually be much smarter for you to earn our permanent submissions increase with our GetMore Offer that can help you out as well. Please see http://www.jotform.com/myaccount/getMore.