What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form does not appear to work in all browsers

    Asked by karynnelsen on July 18, 2015 at 02:47 PM


    Is there something I need to do to ensure my forms work for all my clients in all browsers?


    Page URL:

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    JotForm Support

    Answered by Jan on July 18, 2015 at 06:21 PM

    May I know how did you embed the form on your page? Did you use the form full source code?

    The form's direct URL is working properly, I checked it in Google Chrome, Mozilla Firefox and Internet Explorer.

    Is the form not showing on your end? Please clear your browser cache and try to disable any browser add-ons and extensions.

    Hope this helps. Thank you.

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    JotForm Support

    Answered by abajan on July 18, 2015 at 07:49 PM

    I tested both the embedded form on your web page and the form at its own URL and while it's true there's a delay of a couple seconds between pressing the keys and the entries appearing, it is functioning on my end. Upon cloning the form I was able to confirm my hunch that the delay was due to the Autofill feature being enabled was correct. Once the feature is disabled, your form will work much faster. Here's my clone which has autofill disabled.

    Do inform us if disabling autofill resolved the issue.