What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I log in to my account if I don't remember my username?

    Asked by on September 13, 2010 at 04:08 PM

    Most sites allow a password AND a username reset. If you remember one, they send you the other. In this case, I can't remember my username, and you only allow a password reset. Password was reset - but I keep getting the message that the username and password do not match. What can be done? There seems to be no way to reset a username. The password reset you send does not provide the username.

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    JotForm Founder

    Answered by aytekin on September 14, 2010 at 03:43 AM

    Email us URL of one of your forms and we might be able to tell you what is the username and email address on that account.