What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I change the primary email address on my form?

    Asked by kangabat on July 19, 2015 at 01:37 AM
  • Profile Image
    JotForm Support

    Answered by Jan on July 19, 2015 at 07:12 AM

    Are you referring to the form only or on the account?

    If you want to change the email address on the account, please follow these steps:

    1. Click the user icon and then click the "Account" text link.

    2. Under Profile, click the edit button in the email.


    If you wan to change the email address in the email notification, please refer to this guide: http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications