Direct link to my jotform is not showing up in the embed wizard

  • dsdazzlingjewelry
    Asked on July 19, 2015 at 3:13 PM
    But I am having trouble with the embedded code not showing up.
  • Ben
    Replied on July 19, 2015 at 3:16 PM

    Could you please give us the link to the page on your website where your form embedding code is added to?

    That will allow us to check it out and see what is the reason why your form is not showing up and help you set it all up. :)

  • dsdazzlingjewelry
    Replied on July 20, 2015 at 6:52 AM

    it is not on my website, when I create the Form on JotForm, when I am done and I click Embed to get the link, the box where the link is suppose to be is empty.

    Also the submissions are not coming through right and I can't setup my notification email for when someone submits and the responder emails are not working at all emails 

    Please note all the problems I am having is on the Jot Form website, please fix this I am a premium customer and I run all my services and products for my company through JotForm. 

  • Ben
    Replied on July 20, 2015 at 8:27 AM

    Thank you for the additional details.

    This is strange and we will check it out and help you resolve it. What I think that is happening is the browser cache.

    To verify and if it is, resolve this, you should follow these steps: 15 Ways to Clear Your Browser's Cache - wikiHow

    Now I have moved your second paragraph about the email notifications to a new thread since it is a different issue, so we will help you resolve it as well on the following thread: http://www.jotform.com/answers/614505

    Now, just so that we can inspect this issue further (with the empty direct link), can you tell us what is the form that you are having this issue with - if the steps on clearing your browser's cache do not work.