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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm not receiving form submission email notifications

    Asked by Bnuismer on July 19, 2015 at 06:38 PM

    I have the Jotform app installed on my iPhone but I would prefer the email notifications and for some reason I am not getting them.

    Page URL:
    http://nuismercounseling.com/contact/

    email notifications submission email email receiving
  • Profile Image
    JotForm Support

    Answered by ashwin_d on July 20, 2015 at 12:24 AM

    Hello Bnuismer,

    I'm sorry for the trouble caused to you.

    I did check your form "Appointment Request Form" and found that you have not added any email alert yet. Please check the screenshot below:

     

    Since your form do not have any email alert that is the reason why you are not receiving any submission emails.

    I would suggest you to go ahead and add a new email alert in your form. The following guide should help you how to add new email alert :  http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!