- econydreAsked on July 19, 2015 at 07:14 PM
I subscribe a month ago and my subscription was done automatically and i dont know and i want my money back Please.
- JotForm Supportashwin_dAnswered on July 20, 2015 at 12:42 AM
Please be noted that JotForm is a subscription based service. Once you upgrade your account, your subscription remains active until you cancel it.
Upon your request, I have gone ahead and cancelled your subscription. I have also processed the refund for last order. Please allow 3-7 days for the amount to reflect in your account.
Please be noted that your account is downgraded to free plan.
- econydreAnswered on July 20, 2015 at 09:32 AM
Thank you for this.....
- CharlieAnswered on July 20, 2015 at 11:16 AM
You're most welcome.
Please feel free to open a new thread here in the forum when you needed any assistance again.