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econydreAsked on July 19, 2015 at 7:14 PM
I subscribe a month ago and my subscription was done automatically and i dont know and i want my money back Please.
Thanks
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Ashwin JotForm SupportReplied on July 20, 2015 at 12:42 AM
Hello econydre,
Please be noted that JotForm is a subscription based service. Once you upgrade your account, your subscription remains active until you cancel it.
Upon your request, I have gone ahead and cancelled your subscription. I have also processed the refund for last order. Please allow 3-7 days for the amount to reflect in your account.
Please be noted that your account is downgraded to free plan.
Thank you!
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econydreReplied on July 20, 2015 at 9:32 AM
Thank you for this.....
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CharlieReplied on July 20, 2015 at 11:16 AM
You're most welcome.
Please feel free to open a new thread here in the forum when you needed any assistance again.
Thank you.